Caring for you & your family — powered by Aegis AI.
Aegis brings every Cocolife member, agent, and executive into a single AI-driven journey — from a digital Health Passport in your pocket to real-time triage, warm human handoff, and executive insight.
Four personas. One intelligent insurance fabric.
Aegis unifies every touchpoint of the Cocolife journey — built for Filipino members, Aixera-grade AI under the hood.
Digital Health Passport
Members carry their insurance card, benefits, and emergency medical profile in one secure mobile view — with one-tap Crisis Mode for first responders.
- Live policy & coverage
- Encrypted emergency profile
- Encounter timeline
AI Triage Assistant
A 24/7 conversational agent that listens, assesses urgency, and routes members to telemedicine, the right hospital, or the Aixera helpline in seconds.
- Symptom triage
- Benefits Q&A
- Auto-escalation to 911
Agent Warm Handoff
When a call reaches a human, the AI has already verified identity, summarised the case, and pre-filled the policyholder workspace with live transcript.
- Real-time transcript
- Auto-populated fields
- Suggested next actions
QR Visit Handoff & Doctor Portal
Once Cocolife approves a consultation, the member's app issues a single-use QR. The doctor scans it and instantly sees history, allergies and the agreed plan — then files the treatment, which AI checks against current clinical literature.
- Single-use consent QR
- Instant clinician dossier
- AI standard-of-care review with citations
Executive Command Center
Leadership sees deflection, triage mix, and live savings — proving Aegis impact across the entire member journey, in real time.
- Call deflection KPIs
- Triage distribution
- Live savings tracker
From symptom to specialist — in under two minutes.
Open the Cocolife app or message Aegis directly.
Symptoms scored against clinical models in real time.
Telemed, hospital, helpline, or emergency dispatch.
Agent receives full context and continues care.
Ready to bring Aegis to your members?
Aixera partners with Cocolife to deliver a fully-managed AI insurance experience — from pilot to nationwide rollout.
Open the prototype